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Click here to learn what the duty of candour looks like in practice.

#MyHCPCStandards​ webinar series: Standard 7 - reporting concerns about safety

#MyHCPCStandards​ webinar series: Standard 9 - be honest and trustworthy

How to ensure you meet our standards when handling information about service users

You should keep the following principles in mind when handling information

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

These pages outline the key responsibilities and benefits of safe and effective delegation and offer practical questions for consideration when meeting your HCPC standards.

What if you receive an FTP complaint after experiencing abuse or discrimination and withdrawing care?

Persona: A registrant story connecting scope of practice, CPD, supervision and delegation.

How to ensure you meet our standards by using social media effectively and sensitively

These case studies demonstrate how EDI can form a core part of your ongoing continuing professional development (CPD) requirements.

An important part of being a health and care profession is reporting concerns about safety and being open and honest

A professional liaison group (or ‘PLG’) provides advice to the Council or committees on strategic issues. Either the Council, or a committee can decide to set up a PLG, to look at a specific issue and report back.