Webinar: communicate appropriately and effectively

#myHCPCstandards webinars: standards of conduct, performance and ethics

We explore each of the 10 standards of conduct, performance and ethics in this webinar series. Each session explores one standard and focuses on those areas that are more challenging to achieve in everyday practice.

1. Promote and protect the interests of service users and carers
2. Communicate appropriately and effectively
3. Work within the limits of your knowledge and skills
4. Delegate appropriately
5. Respect confidentiality
6. Manage risk
7. Report concerns about safety
8. Be open when things go wrong
9. Be honest and trustworthy
10. Keep records of your work