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When something goes wrong, openness is in everybody’s best interests

Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong

Confidentiality

Support and guidance relating to how health and care professionals handle information about service users

Welsh Language Scheme annual report 2018

How we continue to implement steps to make sure we treat English and Welsh equally when communicating with the public in Wales

Appealing a decision about your health and character

Information on your right to appeal a decision  about your health and character and how to do so. 

How to check the Register and what the results mean

How to check the Register to find a professional, and what the results mean

Multiple Registrant Search

Search the Register for up to 100 professionals at a time

Standards of proficiency for social workers in England - service user and carer input into the review

A review of the standards of proficiency for social workers in England. This is part of the HCPCs wider review of these standards taking place in 2015 and 2016

Consent and confidentiality

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them