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Apply for readmission

How to apply for readmission

Chiropodists, podiatrists and hearing aid dispensers: how to rejoin the HCPC Register if you’ve been removed

You should only make an application if you have been out of practice for under two years, or have met our return to practice requirements

Readmissions process

1 Submit application form and fees

The documents below contain the forms and guidance notes that will make up your application.

You must download and complete the Returners to practice pack if you have not practised for more than two years.

Please fill in these forms in block capitals, using a black pen. Send them to us by email to readmission@hcpc-uk.org. Alternatively, you can send them by post using the address below.

HCPC, Registration Department
Park House, 184–186 Kennington Park Road, London, SE11 4BU

2 Processing of your application

We aim to process all applications within 10 working days. The time may vary depending on the volume of applications received.

3 Outcome 

  • Successful applicants will have their details added to the Register automatically
  • Unsuccessful applicants will be notified by writing. If your application is unsuccessful, you may have grounds to appeal the decision. Go to appeals to begin this process.

 

Frequently asked questions

Readmission fee and processing times

  • The fee we ask you to pay once your application has been checked is called a readmission fee.

    This is a non refundable payment of £245.30 and includes the first year (or part year) of registration.

    The readmission fee is not payable if your name was removed from the Register less than once month from the date, we receive your application.

  • When we've processed your details, you'll be able to pay your fee in your online account.

    We'll email you to confirm this. Please note, if you haven't logged in to your online account before, you'll need to activate your account first.

    How to activate your account

  • Once we’ve received your readmission form and fee, we’ll process them as quickly as possible. Our service level is 10 working days for this, but it can be much quicker.

Setting up your account when paying the fee

  • This can be caused by a number of factors. One or more of the changes below should resolve it.

    1. Make sure you are using the most recent temporary password you were sent. Each time a password is generated, the previous one becomes invalidated. This will mean it is rejected. If you’ve generated multiple passwords, make sure there is no chance that the correct one is still on its way.

    2. Follow the link in the activation email itself. This is a unique link with information that communicates with your account settings. You won’t be able to activate your account wihtout clicking it. 

    3. Open the activation link using a browser that is not Google Chrome. To do this, right click the link (or tap and hold) and select ‘Copy link address’. Then paste it into a new browser.

    4. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button.

    5. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button.

    Tried these steps without success?
    Please contact priorityreg@hcpc-uk.org with your registration number, explaining the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

  • This can be caused by a number of factors. One or more of the changes below should resolve it.

    1. Add 'noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

    2. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button.

    3. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button.

    Tried these steps without success?
    Please contact priorityreg@hcpc-uk.org with your registration number, explaining the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

  • This can be caused by a number of factors. One or more of the changes below should resolve it.

    1. Make sure you’ve activated your account before logging in. If this is your first time logging in, or your first time logging in since 2020, you’ll need to go to hcpc-uk.org/activate and complete the steps.

    2. Re-activate your account: go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button (this can re-trigger the system notifications) 

    3. Re-activate your account with a new email address: go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button

    Tried these steps without success?
    Contact priorityreg@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

  • This will mean that you can’t receive your verification code via SMS. You won’t be able to complete your two-factor authentication, so you'll need the number on your account to be updated.

    This can only be done by a member of our Registration team. Please contact priorityreg@hcpc-uk.org with full details as soon as possible. We will need your name, address and date of birth to identify you, and your new phone number.

  • There can be some delays to receiving the verification text message. This can range from one to six hours.

    If you've waited six hours without success, contact priorityreg@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

Email notifications and payment - readmission

  • This can be caused by a number of factors. One or more of the changes below should resolve it.

    1. Add ‘noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

    2. Log into your online account and check that the correct email address is on your account. Sometimes a small misspelling can cause this issue. 

    Tried these steps without success?
    Contact priorityreg@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

  • Unfortunately, we can’t provide confirmation of receipt for documents, due to the volume we receive every day. We will process your details within 10 working days or less. When processed, we will email you to let you know that you can make your registration payment.

    Once we have processed your details, you’ll be able to log into your online account and make the payment. The confirmation email isn’t required to make the payment.

  • This can be caused by a number of factors. One or more of the changes below should resolve it.

    1. Add ‘noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

    2. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button (this can re-trigger the system notifications) 

    3. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button

    Tried these steps without success?
    Contact priorityreg@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

  • Once we have processed your details, you'll be able to make your registration payment through your online account. We'll send you an email confirming this, but the email isn't needed to make the payment. 

    If you haven't logged in to your online account before, you'll need to activate it first.

    Activate your account

  • To access direct debit payment options for a registration payment, you’ll need to add (or re-add) your direct debit details to your account.

    You can do this under ‘My Details’.

  • Payment processing times are determined by your bank, and can take up to 3 working days to be received by our system. The processing time depends on your bank, the type of transaction and whether service is affected by a weekend or bank holiday.

    Please allow enough time for the transfer to be made fully.

    If you have made your payment and urgently require assistance, please contact priorityreg@hcpc-uk.org with full details and a confirmation if possible. 

Checking the Register online is the quickest way of confirming success
How we use your personal data

See our data protection and privacy notice to see how we use the data that you provide in our application forms. 

Page updated on: 12/05/2022
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