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Our work

Our corporate plan sets out the important development work we want to achieve to progress our strategy.

Customer service policy

View our policy for customer service in this section

Physiotherapists: how to rejoin the Register if you’ve been removed

We want to get you back on the Register as soon as possible. Please follow these steps to make sure you've reapplied correctly. 

Consolidated Health Professions Order 2001

Incorporating amendments and revocations made up to 1 January 2021 (including modifications applied by the Coronavirus Act 2020)

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Education annual data set: 2019-20 academic year

Snapshot of outcomes related to the HCPC’s education function for the 2019-20 academic year

Fitness To Practise Annual Report 2020-21

Our Fitness to practise report highlights key insights from the year, explains how we protect the public and shows how we help registrants meet our standards

What, when and how to refer an employee to us

If your concern about your employee raises a question about their fitness to practise, you should refer this to us

Feedback on our registration services

We are committed to developing and improving the service provided by our Registration Department and we would like your help by providing feedback

Webinar: Revised standards of conduct, performance and ethics

An online session for current students, focusing on the forthcoming updates to the HCPC standards of conduct, performance and ethics.

Feedback

We would like to hear your opinion on your experience of working with us

HCPC response to the Welsh Government’s consultation on the mandatory licensing of special procedures in Wales

View our response to the Welsh Government’s consultation on the mandatory licensing of special procedures in Wales