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New sector wide consent principles launched to enhance patient safety

In collaboration with professional healthcare organisations, we have launched a set of consent principles aimed at improving informed decision-making and reducing patient and service user harm.

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Case studies of fitness to practise concerns

Our case studies illustrate the types of issues that are taken into consideration by a panel when deciding if a registrant’s fitness to practise is impaired

Appeals

What to do if your application to the Register has been refused

Protected function - hearing aid dispensers

We regulate hearing aid dispensers on the basis of their professional title and also their protected function.

Reviewing our approach to regulating those on the COVID-19 Temporary Register

Those on the COVID-19 Temporary Register have until 2 October 2023 to complete and submit a declaration form to be able to remain on the COVID-19 Temporary Register until the 31 March 2024.

UK-wide Professional Liaison Service

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Failure to maintain adequate records

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

High level principles for good practice in remote consultations and prescribing

High level principles of good practice expected of everyone when consulting and or prescribing remotely from the patient

Dishonesty by falsifying time sheet and travel expense claims

Case study: The NHS Counter Fraud Unit of the local NHS Trust raised concerns about a physiotherapist. On numerous occasions, the registrant submitted timesheets and claimed payments for hours they did not work.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

My Story – Nusrat Kauser

To mark South Asian Heritage Month 2021, Nusrat Kauser candidly shares her story and details the reality of what she has experienced in the health and care sector as a South Asian woman.

Return to practice: a win-win for employers and professionals

Speech and language therapist Debbie Halden shares her experience supporting a former registrant return to practice