High volume of calls – If you're struggling to contact the Registration Team, please accept our apologies. We are experiencing a high volume of calls at the moment. Please try again later, or email us at registration@hcpc-uk.org. If you are calling to find out if you have been registered or if your renewal application has been completed, please check our online Register. The online Register is updated in real time.
Before you call
Our Registration team receives a high volume of calls, and often directs enquirers to pages on our website. To save time, we recommend using the shortcuts below to search for the information you need before contacting the Registration team.
Get your answer quicker online
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To apply to join the HCPC Register you'll need to send your details to our Registration team via an application form. You'll need to make a different type of application depending on where you trained, or if you have been on the Register before (readmission).
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There are different processing times for different application routes, and different eligibility for appeal if your application is unsuccessful.
UK processing times and outcomes
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Each profession renews its registration at a set time, which is staggered throughout the year. The quickest and simplest way to renew is by using your online account.
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If you have completed your professional training outside the UK, you will need to apply via our international route.
Our process for international applications
Applying via the European Mutual Recognition scheme
Our background and verification checks
Practising as a visiting European professional
If you have a question about an international application that isn't answered online, please email our International team. We can help with queries about European Mutual Recognition, qualifications, appeals, fees and more.
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The online account is the simplest and quickest way to manage details of your registration, including renewal fees, payment details and your address details.
The online account needs to be activated before it can be used.
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CPD stands for Continuing Professional Development and is a requirement of being registered with HCPC. Each registrant must ensure they undertake activities that count as CPD to maintain their registration.
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You need to have a professional indemnity arrangement in place as a condition of your registration with the HCPC. When registering, you will be asked to make a professional declaration to confirm that you have (or will have) one in place and that it provides the appropriate level of cover.
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We ask all applicants applying through the international route to confirm their proficiency with the English language. The ability to communicate effectively in English is crucial to working as a health professional in the UK.
Contact our Registration department
If your question isn't answered online, our Registration team can help with queries about getting on the Register, qualifications, fees, renewals, CPD, your online account and more.
Tel: +44 (0)300 500 4472
Queries about international applications
If you have a question about an international application that isn't answered online, please email our International team. We can help with queries about European Mutual Recognition, qualifications, appeals, fees and more.
Our lines are open 9am to 5pm Monday to Friday (excluding Bank Holidays). If you are contacting us from outside the UK and are unable to use our main switchboard number, you can call us on +44 (0)20 7582 5460. Please note, for security reasons, we are unable to accept notification of changes to registrants' contact details by email. You can change your contact details using your online account. You cannot use our online system to change your name. To do this, please contact us by phone. Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.Health and Care Professions Council,
Park House, 184-186 Kennington Park Road,
London, SE11 4BU