COVID-19: Please note that access to our offices is currently restricted and we are operating a limited telephone service. Please contact us by email if possible.
Before you contact us
Please make sure you include your registration number or application number in your communication with us.
Please note that, as a result of the measures introduced by the Government in response to COVID-19, we have moved most of our staff to working from home, meaning we have limited access to our telephone service and encourage contact via email. Although we respond to all enquiries, this can cause delays to our response times. At peak times of year these can be even longer.
We apologise if this affects your enquiry. To save time, we recommend searching the links below before contacting us as many enquirers find their answer there.
Get your answer quicker online
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To apply to join the HCPC Register you'll need to send your details to our Registration team via an application form. You'll need to make a different type of application depending on where you trained, or if you have been on the Register before (readmission).
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There are different processing times for different application routes, and different eligibility for appeal if your application is unsuccessful.
UK processing times and outcomes
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Each profession renews its registration at a set time, which is staggered throughout the year. The quickest and simplest way to renew is by using your online account.
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If you have completed your professional training outside the UK, you will need to apply via our international route.
Our process for international applications
Applying via the European Mutual Recognition scheme
Our background and verification checks
Practising as a visiting European professional
If you have a question about an international application that isn't answered online, please email our International team. We can help with queries about European Mutual Recognition, qualifications, appeals, fees and more.
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The online account is the simplest and quickest way to manage details of your registration, including renewal fees, payment details and your address details.
The online account needs to be activated before it can be used.
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CPD stands for Continuing Professional Development and is a requirement of being registered with HCPC. Each registrant must ensure they undertake activities that count as CPD to maintain their registration.
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You need to have a professional indemnity arrangement in place as a condition of your registration with the HCPC. When registering, you will be asked to make a professional declaration to confirm that you have (or will have) one in place and that it provides the appropriate level of cover.
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We ask all applicants applying through the international route to confirm their proficiency with the English language. The ability to communicate effectively in English is crucial to working as a health professional in the UK.
Checking your application status
The quickest way of finding out if your application has been approved is to check our online Register. The online Register is updated by our registration system in real time.
The quickest way of checking whether your renewal has been successful is through your online account.
Contact our main Registration department
If your question isn't answered online, our Registration team can help with queries about UK applications, qualifications, fees, renewals, CPD, your online account and more. Please include your registration number or application number in any communication with us.
Tel: +44 (0)300 500 4472
Currently, we have limited access to telephone lines and encourage contact by email. We try to respond to all email queries within two working days, but please note that lockdown restrictions may extend our response times. Please note that for security reasons, we are unable to accept notification of changes to registrants' contact details by email. You can change your contact details using your online account. You cannot use our online system to change your name. To do this, please contact us by phone.
Our International department
If you have a question about an international application that isn't answered online, please email our International team. We can help with queries about European Mutual Recognition, qualifications, appeals, fees and more.
If you are contacting us from outside the UK and are unable to use our main switchboard number, you can call us on +44 (0)20 7582 5460. Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.Our offices
Our offices are currently operating with a limited staff team under altered opening hours. We are currently accepting UK applications and readmission applications by email only, but international applications must be sent by post to the address below.
Health and Care Professions Council,
Park House, 184-186 Kennington Park Road,
London, SE11 4BU