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Lead Visitor

Lead Visitors assess education and training programmes to make sure that they meet HCPC standards

CPD Assessor

CPD Assessors are current HCPC registrants who assess registrant CPD profiles against the HCPC’s standards

Raising the profile of the profession through social media

Case study: Dipak is a podiatrist who has recently started co-ordinating a campaign with his employer to promote the profession to the public

Confidentiality

Support and guidance relating to how health and care professionals handle information about service users

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Expectations of Education Providers

Our expectations related to safety and EDI. We provide examples of what the standards might look like in practice and signpost to external resources,

Person-centred care

As a health and care professional, you must promote and protect the interests of service users and carers

What your employer can do

Employers have a legal duty to provide a working environment where staff are treated fairly and equally, free from unlawful discrimination and harassment

Communication and using social media

Our standards require registrants to communicate appropriately and effectively

Consent and confidentiality

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them

Disclosing information by law

Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information

Disclosing information to regulators

There are a number of regulators – such as the General Medical Council, the Care Quality Commission and us – who may need you to pass on information to them

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

Delegation FAQs and resources

Further guidance and resources to help you determine whether delegation is appropriate and how to delegate effectively.