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Our online application form and ‘My account’ registration system will not be available on 20 November 2025 temporarily due to essential maintenance. We apologise for any inconvenience.

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Making an appeal

If we decide that your CPD profile does not meet our standards you can appeal against this decision

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Health and character declarations

Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.

Appealing a decision

Information on your right to appeal a decision and how to do so. 

Creating a safe environment for learners

Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.

Who we work with

How we inform, educate and consult with our stakeholders such as professional bodies, education providers and other regulators

Customer service policy

View our policy for customer service in this section

Concerns about employees

If a concern is raised about an employee, we may ask you for information as their employer or manager

Equality, diversity and inclusion

We aim to champion equality, diversity and inclusion in all that we do as a regulator

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