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Our expectations for your record keeping
This page covers what you should record, in what format and when. It also covers how records should be stored.
Appealing a decision
Information on your right to appeal a decision and how to do so.
Health and character declarations
Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.
Creating a safe environment for learners
Our Head of Education, Jamie Hunt, explores what education providers should consider when taking steps to keep people safe.
Customer service policy
View our policy for customer service in this section
Who we work with
How we inform, educate and consult with our stakeholders such as professional bodies, education providers and other regulators
Concerns about employees
If a concern is raised about an employee, we may ask you for information as their employer or manager
Using social media
Case study about using all forms of communication appropriately and responsibly, including social media and networking websites
Perspective from Tutor of disabled student on a placement
Health and disability case study