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Failure to provide adequate care

Case study: A paramedic self-referred with an allegation that he carried out inadequate assessments.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

Dishonesty by falsifying time sheet and travel expense claims

Case study: The NHS Counter Fraud Unit of the local NHS Trust raised concerns about a physiotherapist. On numerous occasions, the registrant submitted timesheets and claimed payments for hours they did not work.

Consent principles

Principles developed by the HCPC and other healthcare regulators, patient organisations, and NHS partners to ensure informed decision-making and shared responsibility in care.

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Using social media

Case study about using all forms of communication appropriately and responsibly, including social media and networking websites

Reporting concerns

Case study on reporting concerns about the safety or wellbeing of service users, carers or others

Failure to maintain adequate records

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

2022 student competition winners

Learning resources about being open when things go wrong. Created by the 2022 student competition winners. 

My story - Luke McAndrew

Luke McAndrew is a recent graduate and newly qualified paramedic.

What employers need to know before the updated standards of proficiency come into effect

Learn about the updated standards of proficiency, what is changing, what they will improve and what your responsibilities are as an employer. 

My Story - Emma Vessey (Disability History Month 2023)

Emma is a registered occupational therapist. For Disability History Month 2023 she shares the story of her disability and its impacts on her life.