There are a number of other regulatory organisations in the UK which regulate health and care professionals
Anyone from one of the professions listed below must register with the relevant regulator. If they are not, then they are breaking the law and can be prosecuted. The registers are made up of only those professionals who have demonstrated that they have met high professional standards.
Because regulation is so important to standards of treatment and care, these registers are open to the public. You can check if your professional is registered by calling the relevant regulator or visiting their website. You can also raise a concern regarding a professional on their register.
Health and social care regulators
Tel: +44 (0)20 7713 5155
Regulates: Dentists, dental therapists, dental nurses, dental technicians, clinical dental technicians and orthodontic therapists
Tel: +44 (0)20 7887 3800
Tel: +44 (0)845 357 8001
Regulates: Dispensing opticians and optometrists
Tel: +44 (0)20 7580 3898
Tel: +44 (0)20 7357 6655
Regulates: Arts therapists, biomedical scientists, chiropodists / podiatrists, clinical scientists, dietitians, hearing aid dispensers, occupational therapists, operating department practitioners, orthoptists, paramedics, physiotherapists, practitioner psychologists, prosthetists / orthotists, radiographers and speech and language therapists
Tel: +44 (0)845 300 6184
Regulates: Nurses and midwives (in the UK) and nursing associates (England only)
Tel: +44 (0)20 7333 6622
Regulates: Pharmacists, pharmacy technicians and pharmacy premises
Tel: +44 (0)20 3713 8000
Regulates: Pharmacists and pharmacy premises in Northern Ireland
Tel: +44 (0)28 9032 6927
Regulates: Social workers in England
Tel: +44 (0)808 196 2274
Regulates: The social care workforce (Northern Ireland only)
Tel: +44 (0)28 9041 7600
Regulates: The social care workforce (Wales only)
Tel: +44 (0)29 2022 6257
Regulates: The social service workforce (Scotland only)
Tel: +44 (0)845 603 0891
The following organisations may be useful for finding advice or support. You may also want to complain to the health service organisation involved, if appropriate, as they will have their own complaints procedure.
A charity for patient safety and justice which provides free and confidential advice following a medical accident. They cover both NHS and private healthcare complaint procedures and can advise on referrals to regulatory bodies or legal action.
Phone: 0845 123 2352
The independent regulator of advertising across all media.
Phone: 020 7492 2222
This organisation can provide you with free, confidential help if you have a problem or complaint with NHS services in Wales.
Phone: 02920 235 558
This service helps people deal with their legal, money and other problems by providing free, independent and confidential advice.
An independent body which upholds information rights in the public interest. If you need advice about seeing your personal medical records or if you feel that information held by a public body about you is incorrect, contact the Information Commissioner’s Office.
Phone: 0303 123 1113
A free, independent and confidential service that can help in making complaints about a National Health Service in England.
Phone: 0300 330 5454
This organisation can help you make a complaint about health and social-care services in Northern Ireland.
Phone: 0800 917 0222
This service provides free, confidential information, advice and support for anyone wanting to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland.