There are a number of other regulatory organisations in the UK which regulate health and care professionals
Tel: 020 7713 5155
Regulates: Dentists, dental therapists, dental nurses, dental technicians, clinical dental technicians, and orthodontic therapists
Tel: 020 7887 3800
Tel: 0845 357 8001
Regulates: Dispensing opticians and optometrists
Tel: 020 7580 3898
Tel: 020 7357 6655
Regulates: Nurses, midwives, and specialist community public health nurses.
Tel: 020 7333 6622
Regulates: pharmacists, pharmacy technicians, and pharmacy premises.
Tel: 020 3713 8000
Regulates: Pharmacists and pharmacy premises in Northern Ireland
Tel: 028 9032 6927
The independent body overseeing 10 Health and Social care regulators in the UK.
Tel: 0207 839 8030
Social Care regulators
The independent regulator for Social workers in England.
Telephone: 0808 196 2272
Regulates: The social care workforce (Northern Ireland only)
Tel: 028 9041 7600
Regulates: The social care workforce (Wales only)
Tel: 029 2022 6257
Responsible for registering people who work in social services (Scotland only)
Tel: 0845 60 30 891
The Care Quality Commission (CQC)
The CQC is the independent regulator of health and social care services in England. They register care providers and monitor, inspect and rate services.
Telephone: 03000 616161
Care Inspectorate Wales
The HIW is the independent regulator of healthcare in Wales. They are responsible for inspecting, reviewing and investigating NHS and independent healthcare services throughout Wales to highlight areas requiring improvement.
Telephone: 0300 7900 126
Care Inspectorate (Scotland)
The Care Inspectorate is the independent body responsible for monitoring and inspecting health and social care services in Scotland.
The Regulation and Quality Improvement Authority (RQIA)
The RQIA is the independent body responsible for monitoring and inspecting health and Social care services in Northern Ireland
Telephone: 028 9536 1111
Office for Standards in Education, Children’s Services and Skills (Ofsted)
Ofsted inspect and regulate services that care for children and young people, and services providing education and skills for learners of all ages.
Telephone: 0300 123 1231
Advertising Standards Authority
The independent regulator of advertising across all media.
Phone: 020 7492 2222
Information Commissioner’s Office
The UK’s independent body which upholds information rights in the public interest. If you need advice about seeing your personal medical records or if you feel that information held by a public body about you is incorrect, contact the Information Commissioner’s Office.
Phone: 0303 123 1113
NHS Counter Fraud Authority (NHSCFA)
The NHSCFA is England’s independent health authority is responsible for investigating and preventing fraud and other financial crime in the NHS and wider health services.
NHS Counter Fraud Service Wales (CFS)
The CFS is a division of the NHS Wales Shared services partnership and works closely with the NHS Counter Fraud Authority in England. It leads on identifying and tackling financial crime in the NHS and other health services in Wales.
Telephone: 0149 533 4101
NHS Scotland Counter Fraud Services
The Counter Fraud Service in Scotland is responsible for investigating and preventing fraud and other financial crime in the NHS and wider health services.
Telephone: 0150 670 5200
Advocacy and support services
The following organisations may be useful for finding advice or support. You may also want to complain to the health service organisation involved, if appropriate, as they will have their own complaints procedure.
Support Empower Advocate Promote (SeAp)
An independent charity specialising in the provision of advocacy and related services.
Telephone: 0330 440 9000
Action Against Medical Accidents (AvMA)
A charity for patient safety and justice which provides free and confidential advice following a medical accident. They cover both NHS and private healthcare complaint procedures and can advise on referrals to regulatory bodies or legal action.
Phone: 0845 123 2352
A voluntary organisation and charity which provides signposting and information for patients (both NHS and private) and supports them navigate healthcare services.
Telephone: 0800 345 7115
A charity which provides emotional support to anyone in distress.
Telephone: 116 123
A charity which provides specialist emotional support to victims of crimes and traumatic incidents.
Telephone: 0808 16 89 111
A mental health charity that provides general and legal advice, support and advocacy services to people suffering with mental health issues, their family members, and carers. MIND also offer a dedicated support service for staff working in emergency services and their families.
Telephone : 0300 123 3393
Telephone (Emergency workers) 0300 303 5999
Rethink mental illness
A mental health charity that provides mental health training and advice on issues around the Mental Health Act, community care, welfare benefits, and living with a mental illness.
Telephone : 0300 5000 927
Board of Community Health Council in Wales
This organisation can provide you with free, confidential help if you have a problem or complaint with NHS services in Wales.
Phone: 02920 235 558
This service helps people deal with their legal, money and other problems by providing free, independent and confidential advice.
NHS Complaints Advocacy in England
A free, independent and confidential service that can help in making complaints about a National Health Service in England.
Phone: 0300 330 5454
Northern Ireland Patient and Client Council
This organisation can help you make a complaint about health and social-care services in Northern Ireland.
Phone: 0800 917 0222
Patient Advice and Support Service in Scotland
This service provides free, confidential information, advice and support for anyone wanting to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland.
An independent patient charity providing patients with concerns and queries about the health and social care system.
Telephone: 0845 345 7115
Advisory, Conciliation and Arbitration Service Service (ACAS)
Acas provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law.
Phone: 0300 123 1100
Offers advice and representation to staff working in the private and public sectors.
Phone: 0800 0857 857
Offers advice and representation to workers on issues inside and outside of the workplace.
Phone: 0207 611 2500
The Law Society
The Law Society offers a free directory for anyone looking for information about organisations or people providing legal services in England and Wales that are regulated by the Solicitors Regulation Authority (SRA).
The Law Society of Scotland
The Law Society of Scotland offers a free directory for anyone looking for information about organisations or people providing legal services in Scotland.
The Law society of Northern Ireland
The Law Society of Northern Ireland offers a directory of legal services for anyone looking find information about organisations or people providing legal services in Northern Ireland.