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Protected function - hearing aid dispensers

We regulate hearing aid dispensers on the basis of their professional title and also their protected function.

Appeals

What to do if your application to the Register has been refused

UK-wide Professional Liaison Service

The Professional Liaison Service now operates with a Consultant in each of the four UK nations, who can design and deliver solutions that are specific to registrant and employer needs. 

Reviewing our approach to regulating those on the COVID-19 Temporary Register

Those on the COVID-19 Temporary Register have until 2 October 2023 to complete and submit a declaration form to be able to remain on the COVID-19 Temporary Register until the 31 March 2024.

New sector wide consent principles launched to enhance patient safety

In collaboration with professional healthcare organisations, we have launched a set of consent principles aimed at improving informed decision-making and reducing patient and service user harm.

Our expectations for your record keeping

This page covers what you should record, in what format and when. It also covers how records should be stored.

Failure to maintain adequate records

Case study: A dietitian’s employer raised concerns about their clinical practice and conduct, following a number of incidents relating to six different service users.

Dishonesty by falsifying time sheet and travel expense claims

Case study: The NHS Counter Fraud Unit of the local NHS Trust raised concerns about a physiotherapist. On numerous occasions, the registrant submitted timesheets and claimed payments for hours they did not work.

Unsafe clinical practice

Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.

High level principles for good practice in remote consultations and prescribing

High level principles of good practice expected of everyone when consulting and or prescribing remotely from the patient

Are you and your team ready for the updated standards of proficiency?

As the updated standards of proficiency come into effect on 1 September 2023, you might be wondering what you need to do as a manager or employer of HCPC registrants. In this article we share ideas, tips and strategies to help you and your team prepare to embed the updated standards into everyday practice.

Concerns

Information about raising a concern, fitness to practise and the investigation process