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Standards of conduct, performance and ethics
The ethical framework within which our registrants must work
Customer service policy
View our policy for customer service in this section
HCPC Diversity Data 2021 factsheets
Our factsheets provides the key EDI information by profession and how the demographics of each group compare to the demographics of HCPC registrants overall
Revised standards of conduct, performance and ethics: What employers need to know
Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.
Revised standards of conduct, performance and ethics: supporting registered professionals
With the publication of the revised standards of conduct, performance and ethics (‘the standards’) coming soon, you are no doubt wondering what you can do to support your HCPC registrants with embedding them into everyday practice. We're here to help!
Webinar: Revised standards of conduct, performance and ethics
An online session for current students, focusing on the forthcoming updates to the HCPC standards of conduct, performance and ethics.
Supporting learners to speak up
Case study: Health Education and Improvement Wales (HEIW) share their work on developing a reflective toolkit which supports speaking up
Inappropriate relationship with patient
Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.
Failure to conduct a full / accurate assessment
Case study: An employer raised concerns about a psychologist who did not report a service user’s suicidal thoughts to their supervisor or any other professionals. This was despite it happening repeatedly and after recording a case note.
My Story - Nana-Jane Chipampe
Nana-Jane is a registered biomedical scientist currently in the third year of her PhD researching Bladder Cancer.
Failure to provide adequate care
Case study: A professional body raised a concern that a biomedical scientist had acted beyond her scope of practise.
Bringing profession into disrepute / inappropriate comments on social media
Case study: A paramedic self-referred after he posted inappropriate comments on social media, which caused his employer to suspend him.
Breach of confidentiality
Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.