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Search results for the care act 2014

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Customer service policy

View our policy for customer service in this section

FAQs and resources

Further information and guidance to help you determine what is and is not in your scope of practice

Concerns about employees

If a concern is raised about an employee, we may ask you for information as their employer or manager

CPD Week 2025

CPD Week 2025 took place on 3-7 March 2025. It's about discovering new ideas and perspectives, sharing best practice and getting tips to support your short and long-term goals.

Higher and Degree apprenticeships

Information to help education providers meet our regulatory requirements when setting up Degree Apprenticeships

Verifying your information

We'll contact your education provider, any relevant regulatory or professional bodies and any professional referees to verify your details

Proficiency mapping documents

Best practice guidance about mapping, including common pitfalls and tips to make your submission easier to understand

Differences between preceptorship and other forms of support

Information about other forms of support which may underpin or connect with preceptorship but should not be viewed as being equivalent to it.

How to reset your password for your online account

This guidance describes how to update and reset your password for your online account.

Health, safety and wellbeing

Looking after yourself, your colleagues and service users is vital when delivering safe and effective healthcare