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Equality monitoring – help us to improve our services for everyone

We will be asking you to ask you to complete an equality monitoring form to help us make sure our services are accessible to everyone

August Bank Holiday Weekend 2021: Service availability and how to contact us

Information about the areas operating urgent support, and how you can contact us if your query falls into one of these.

Service announcement: Christmas and New Year 2022

Information about our closing dates and which online services are still running. 

Reported scam calls regarding HCPC investigations

We are aware that some registrants have received automated calls regarding supposed HCPC investigations, and been asked to contact a specified number.

Equality monitoring – help us to improve our services for everyone

We will be asking you to ask you to complete an equality monitoring form to help us make sure our services are accessible to everyone

HCPC announces 2025 Employer Insights webinar programme

We are pleased to announce our 2025 Employer Insights webinar programme, a series for employers, managers and leaders of HCPC-registered professionals.

How we are informing our work by considering graduate experience

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

Service announcement – missing pre-paid envelope

We are aware that some physiotherapists did not receive a pre-paid envelope with a communication we sent recently in relation to a request for completion of a new direct debit instruction.

Reviewing the way we work – improving your experience

We introduced our quality assurance model in September 2021. In replacing our previous model, we aimed for the HCPC’s Education function to be flexible, intelligent and data-led in our risk-based quality assurance of education providers.  

Reviewing our return to practice processes to help registrants get back to work

Ensuring those who want to return to practice can do so quickly and safely is critical.

Christmas and New Year 2021: Service availability and how to contact us

Information about the areas operating urgent support, and how you can contact us if your query falls into one of these.