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Using your online account

Find guidance on creating, accessing and managing your online account.

Step 1 - Log into your online account

You log in using the email address and password that you set up during the activation process

Step 2 - Complete your renewal information

Complete your professional declaration and submit your equality monitoring information if you haven’t shared this previously

How we can support you

Get access to a number of independent support services, resources and useful contacts to help you through the FTP process

Further resources

Helpful resources, including related content and blogs that can support you with your FTP process

UK applications

Information for applicants who trained in the UK

Guidance on confidentiality

How to ensure you meet our standards when handling information about service users

Introduction to confidentiality

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Fitness to practise and withdrawing care

What if you receive an FTP complaint after experiencing abuse or discrimination and withdrawing care?

Information for learners

This page outlines some considerations for learners who witness or experience discrimination in education settings.