What happens when you receive my concern
We will review your concern to decide whether it is about an issue that is within our remit to investigate
What happens if my concern meets the threshold criteria for fitness to practise investigations
We will draft allegations based on the relevant information we have gathered
What happens if my concern goes to a hearing
Cases are heard by a panel acting on behalf of one of three committees
There are a number of other organisations who may be able to advise you about your concern.
Organisations who provide support
Action Against Medical Accidents (AvMA)
A charity for patient safety and justice which provides free and confidential advice following a medical accident. They cover both NHS and private healthcare complaint procedures and can advise on referrals to regulatory bodies or legal action.
A charity dedicated to helping everyone make the most out of later life. They provide advice and support to over 60’s.
A voluntary organisation and charity which provides signposting and information for patients (both NHS and private) and supports them navigate the healthcare service.
A charity which provides emotional support to anyone in distress.
A charity for victims and witnesses of crime in England and Wales which provides emotional and practical support.