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The types of cases we can consider
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Home > Your registration > Fitness to practise > The types of cases we can consider

The types of cases we can consider

We consider every case individually. However, a registrant's fitness to practise is likely to be impaired if the evidence shows that they:

  • were dishonest, committed fraud or abused someone’s trust;
  • exploited a vulnerable person;
  • failed to respect service users’ rights to make choices about their own care;
  • have health problems which they have not dealt with, and which may affect the safety of service users;
  • hid mistakes or tried to block our investigation;
  • had an improper relationship with a service user;
  • carried out reckless or deliberately harmful acts;
  • seriously or persistently failed to meet standards;
  • were involved in sexual misconduct or indecency (including any involvement in child pornography);
  • have a substance abuse or misuse problem;
  • have been violent or displayed threatening behaviour; or
  • carried out other, equally serious, activities which affect public confidence in the profession.

We can also consider concerns about whether an entry to the HCPC Register has been made fraudulently or incorrectly. For example, the person may have provided false information when they applied to be registered.

What we cannot do

We cannot:

  • consider cases about professionals who are not registered with us;
  • consider cases about organisations (we only deal with cases about individual registrants);
  • get involved in your care or social-care arrangements;
  • deal with customer-service or consumer issues;
  • get involved in matters which should be decided upon by a court, including dissatisfaction with evidence given at court;
    get a registrant or organisation to change the content of a report;
  • arrange refunds or compensation;
  • fine a registrant;
  • give legal advice; or
  • make a registrant apologise.

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