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> Raising a concern about a professional on our Register
> How to raise a concern
How to raise a concern
If you need to tell us about a concern, you should fill in a member of the public referral form. There are two ways to send your filled-in form to us.
1. By post
Securely seal the signed form in an envelope, along with copies of the supporting documents, and send it to:
Fitness to Practise Department
The Health and Care Professions Council
184 Kennington Park Road
London
SE11 4BU
You may want to consider using recorded post.
2. By email
Attach a scanned copy of the signed form along with electronic copies of the supporting documents, and email them to ftp@hcpc-uk.org
If you decide not to use the form, we need the following information from you when you raise a concern. You can send this information to the postal or email address above.
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Information about you |
- Name
- Correspondence address, phone number and email address
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Information about the registrant |
- Name
- Profession
- Registration number
- Work address (if you know it)
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Information about your concern |
- A clear description of what happened
- Where the event (or events) took place
- The date and time period (or both) that the event (or events) took place
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Information about witnesses |
- Name and address of anyone else who saw what happened
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Information about the action you have taken |
- Details of any other organisation you have contacted about the matter (for example, the registrant’s employer or the police)
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Supporting documents |
For example:
- notes you have made at the time of the event (or events) or soon afterwards;
- correspondence between you and the person you have a concern about; or
- correspondence you have received in response to raising your concerns with another organisation.
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If you do not know the person’s registration number, you can check our online Register for confirmation.
We are committed to communicating with you as effectively as we can. So you should tell us if you have particular communication difficulties or needs so we can consider what changes we can make to our usual practice to best meet them. For example, we may need to use a larger print size in our letters or emails.
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