Employees work across a variety of departments to support our operations
Interim Deputy Chief Executive , Andrew Smith, and the Senior Management Team (SMT) have strategic oversight of the HCPC. The SMT includes three executive directors who manage our three key functions: Regulation, Policy and External Relations, and IT and Resources. The Executive is responsible for implementing our Corporate Plan.
The Communications Department is responsible for communicating with stakeholders through digital platforms and print, engagement activity, events, media and PR, and internal communications.
The Education Department assesses education and training programmes for the professions we regulate, and decides whether they should be approved. The Department then monitors them to make sure they continue to meet our standards.
The Finance Department manages the budget and processes transactions, including registrants' payments, suppliers' invoices, and employee payroll and expenses.
Fitness to Practise
The Fitness to Practise Department investigates concerns about registrants' fitness to practise, and arranges hearings through the Health and Care Professions Tribunal Service.
The Governance Department manages Council and committees, including managing data protection and Freedom of Information requests.
The Human Resources Department provides workplace support to employees, and manages recruitment and payroll for both employees and partners.
The IT Department provides technical support for employees and helps to introduce IT technology for major projects.
The Office Services Department supports the smooth-running of our site, including overseeing health and safety for employees and visitors.
Policy and Standards
The Policy and Standards Department writes and revises policies, including our standards.
Professional Liaison Service
The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.
The Project Management Department manages all major projects.
The Quality Assurance Department is responsible for checking the quality of the work we do and assessing any risks.
The Registration Department provide frontline support for registrants who are applying to join the Register or who need to renew their registration. They also assess UK and international applications and continuing professional development profiles.