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Customer service policy

View our policy for customer service in this section

The standards of proficiency for chiropodists / podiatrists

The standards of proficiency that chiropodists / podiatrists must meet in order to join, and remain on, the HCPC Register. 

The standards of proficiency for dietitians

The standards of proficiency that dietitians must meet in order to join, and remain on, the HCPC Register. 

The standards of proficiency for hearing aid dispensers

The standards of proficiency that hearing aid dispensers must meet in order to join, and remain on, the HCPC Register. 

Standards of education and training

The Standards of education and training are the standards against which we assess education and training programmes

The standards of proficiency for biomedical scientists

The standards of proficiency that biomedical scientists must meet in order to join, and remain on, the HCPC Register. 

Standards of conduct, performance and ethics

The ethical framework within which our registrants must work

Standards of continuing professional development

Our expectations around demonstrating continuing learning and development

The benefits of supervision - an employer’s perspective

The British Psychological Society's Dr Noreen Tehrani looks at the different types of supervision from an employer's perspective - including the different benefits that employers stand to gain and tips to ensure its success.

AHP Support and Supervision: The Scotland Story

Gail Nash, NHS Education for Scotland's AHP Practice Education Programme Lead, tells the story of how NHS Scotland developed models and strategies that enable AHPs to participate in meaningful supervision practice.

Whistleblowing disclosures report 2022

Our aim in this report is to be transparent about how we handle disclosures, highlight the action taken about these issues, and to improve collaboration across the health sector.

Fitness To Practise Annual Report 2020-21

Our Fitness to practise report highlights key insights from the year, explains how we protect the public and shows how we help registrants meet our standards

My Story - Avril Platt (AHPs' Day)

Professional practice practitioner and AHP Avril Platt gives us an insight into how a team of AHPs all work together.

An employer’s perspective: supporting staff to embed the updated standards

In this article, we provide three examples from real-life employers of HCPC registrants who describe how they are supporting their team with embedding the updated standards of proficiency.

Diversity data: practitioner psychologists - July 2023

This factsheet provides key EDI information for practitioner psychologists and how the demographics of this group compare to the demographics of HCPC registrants overall

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