Our values underpin what we do and how we do it, to help us operate to high standards and effectively as a regulator and employer
✔ Work with all of our stakeholders to understand and respond to their specific needs
✔ Actively listen to diverse and protected groups including those who may not traditionally have a strong voice
✔ Be empathetic and compassionate in our dealings with registrants, complainants and witnesses
✔ Work collaboratively with others to ensure joined up effective regulation
✔ Contribute and adapt to reflect regional, national and profession differences
✔ Use our data and evidence, and that of our stakeholders, to inform our decision making
✔ Be an excellent employer
✔ Effective regulation which meets the PSA’s standards of good regulation and reflects best practice
✔ An excellent user experience
✔ Well-informed standards, guidance and regulatory processes that enable registrants to adapt to changes in healthcare
✔ Preventative regulation using data, research and analysis to address the conditions that may contribute to instances of service user harm
✔ Guidance and resources that support quality in professional practice
✔ Regulation that adapts to public needs